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김희경 ( Kim Hee-Kyung ) - 공주대학교 간호학과
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Abstract
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Purpose: The purposes of this study were to provide baseline data for nursing service program and to elevate the quality of service by examining whether nurses’ nursing service is related to job stress, job satisfaction, organi- zational commitment, leadership and nursing service satisfaction in hospitals.
Method: Subjects were 135 nurses and 135 patients, working and being in the hospitals in C province & D city from November. 7 to 21, 2005 and completed a structured questionnaire. The data was analyzed using descriptive statistics, t-test, ANOVA, ANCOVA, Pearson’s correlation analysis, and multiple regression analysis.
Results: The most powerful predictor of nursing service was leadership(60.7%). Altogether leadership, nursing service satisfaction, organizational commitment, and work stress explained 72.5% of nursing service of the nurses in hospitals.
Conclusion: The results showed the nurses’ nursing service in hospitals was influenced by leadership, nursing service satisfaction, organizational commitment, and job stress. It suggested that concepts of leadership, nursing service satisfaction, organizational commitment, and job stress should be considered in developing nursing services programs.
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KeyWords
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간호서비스, 리더십, 만족도, 스트레스, 간호사
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원문 및 링크아웃 정보
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등재저널 정보
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